Bassetlaw District General Hospital

Bassetlaw District General Hospital 2022-12-21 Person 5 5 0

Son age 5 has suffered with croup every winter since he was born, it’s a barking cough and cold symptoms- every-time we have visited mainly during the early hours of the morning we have been triaged and seen by a doctor and home within a couple of hours- the staff are great and the healthcare and nurses really looked after him, he is given steroids orally then have to sit and let it kick in before leaving, the staff are friendly and compassionate even though they are under immense pressure and stress- thank you Bassetlaw for always going over and above in the care you provide

Bassetlaw District General Hospital 2022-02-10 Person 5 5 0

Having attended Bassetlaw a+e on Wednesday 10th Feb I can only praise the entire team starting with the very friendly receptionist and continuing with the assessment nurses and finally the doctor who examined me and explained in understandable conversation what the problem was and what further tests are required. Overall they cannot be faulted so thank you very much.

Bassetlaw District General Hospital 2022-01-19 Person 5 5 0

The reception was welcoming and explained where I had to go for my Pre OP and gave me good directions. The nurse Lynn was very welcoming and made me fell at ease and explained the presider, she was helpful and very professional and I was very happy to tell her my condition, I am having my left hand operated on, I was thinking that I was lucky to be having it done as I thought with corvid It would bee a lot longer before I had the call for my operation.

I was very pleased with all the staff and could not find anything as they were very good.

Bassetlaw District General Hospital 2021-08-08 Person 5 5 0

Very good treatment all round

I feel the meals served need improvement

Bassetlaw District General Hospital 2021-07-06 Person 5 5 0

I gave birth to my son in May and I got the best care I could. My midwife Joy and student midwife Samantha was brilliant and explained everything and gave such great care

Bassetlaw District General Hospital 2021-05-31 Person 5 5 0

The care I received on the ward during my short stay was brilliant. Nothing was too much trouble and when I asked for help I got it no problem at all. Everyone I spoke to from midwives to cleaners were so lovely, even though there were COVID restrictions and I was on my own it was still fine and I didn’t feel worried.

Nothing at all

Bassetlaw District General Hospital 2021-05-30 Person 4 5 0

I was extremely stressed/nervous/scared as a first time mum having an induction of labour. Midwife Bev and MSW Pamela were absolutely amazing at making sure I felt safe, comfortable and whilst the induction was being done and when being discharged. The staff on shift the night of my induction were fabulous too. Midwife Mel who was on shift the night of my induction was great at making sure I was settled when my waters broke and my contractions started. Again, I was stressed and nervous and she was so helpful as was the MSW on shift but I don’t remember her name. Mel also was the midwife on shift when I was in labour and was so great at keeping my partner involved and myself updated as I wasn’t in my right frame of mind due to painkillers and having an emergency C section. She made sure I was being updated about everything that was happening to me and my baby. Going onto labour ward when I was in my latent phase of labour, midwife Olivia made me feel very silly and belittled. I was being induced due to reduced movement and I hadn’t felt my baby move for a few hours so I asked her if my baby was ok as I haven’t felt her yet and her response was “well, are you awake at this time usually to feel her?”. When a doctor came in to the room she was a different person and was happy to give me care but when alone she made me feel very stupid for asking questions. I understand she must get the questions often but as a first time mum, these questions are important for me to know the answer. I also asked her when my partner can come onto the ward as he was outside, she said “when I’m finished”, as she said that there was a knock on the door and my partner had found his way inside. I didn’t realise he was in the building and she said to me “oh so you’ve already said he can come in then”. She was doing all my checks and whatever it was she needed to do for 30 minutes prior to him coming in so she could see I hadn’t even picked up my phone to call him. The next midwife on shift was Laura who was absolutely amazing along with Lauren from the Lotus team. I can’t fault either of them, they were so supportive and helpful. I was getting worked up and stressed and they were fantastic. The doctors were all great too and the student midwives. When I returned to A2, the day staff were amazing. Midwife Alison and MSW Theresa were great at making sure I was comfortable and settled. Any questions I had about my aftercare was answered in a way that I didn’t feel stupid for asking and Theresa helped me with breastfeeding my baby, helping me to the shower, getting on and off the bed and just being there to support me in anyway I needed. That night, I was struggling to feed my baby as she wouldn’t latch well. It turns out she has a tongue tie. I pressed my buzzer for help to get out of the bed, less than 24 hours since having an emergency C section, and Midwife Kerry’s response was “you need to be trying to pick your baby up and get out of bed yourself”. I was really really struggling after being in labour for 24 hours, fully dilated and having to have surgery. She made me feel belittled for changing my baby on the bed rather than standing up to do it in the cot. Then when I was breastfeeding my baby and I couldn’t get her to latch, I felt so pressured into giving her a bottle of formula which I really did not want to do! She walked away saying “aww look she’s drank 20ml, she must’ve been hungry bless her”, after looking at the bottle myself I saw that only 7/8ml had been taken and the majority of it was spat out. I expressed my colostrum for her and gave her what I needed to. She soon settled down. Overall I had a very good experience on A2 ward. Other than the issues I had, my experience was great.

See above

Bassetlaw District General Hospital 2021-04-07 Person 5 5 0

I was treated with care consideration from totally professional staff. I never felt left out and my concerns were addressed immediatly A total 5 star review from me Thanks to all involved

Bassetlaw District General Hospital 2021-03-30 Person 4 5 0

Great care, thanks!

Print the PowerPoint that was shown to me before I got discharged. I took pictures, but would have preferred to have it on paper.

Bassetlaw District General Hospital 2021-03-17 Person 5 5 0

Very helpful nurses and midwives kind and friendly